Refund Policy
Last updated: October 25, 2026
We want you to be happy with Al Hamza Legacy products. This policy explains when refunds may be available for paid plans or features.
1. Free Features
Free versions of our extensions are not eligible for refunds because no payment is made.
2. Refund Eligibility
- You may request a refund within 7 days of your purchase.
- Refunds may be approved if the product has a technical problem that we are unable to fix, or if you were charged in error.
3. Non-Refundable Cases
- Requests made after the 7-day period.
- Change of mind after substantial use of the paid features.
- Issues caused by changes on third-party marketplaces that are outside our control, where we offer a reasonable fix or update.
- Accounts that violated our Terms & Conditions.
4. How to Request a Refund
Email us at hamzalegacy971@gmail.com with your purchase email, order details and a short explanation of the issue. We will review your request and reply as soon as possible.
5. Processing
Approved refunds are returned to your original payment method. Depending on your bank or payment provider, it may take several business days to appear.
6. Changes to This Policy
We may update this policy from time to time. The latest version is always available on this page.